Last Updated: December 9, 2025
1. Introduction
By accessing www.thepurestsolutions.me, operated by Alamdar General Trading Co. LLC, you agree to these Terms & Conditions. All products and information on the Website represent an invitation to offer. Your order constitutes an offer to purchase, accepted only upon dispatch of products.
2. Eligibility
You must be 18+ to purchase. Users aged 13–17 may use the Website under supervision of a parent/guardian. We reserve the right to suspend accounts that violate these Terms.
3. Account Responsibilities
You agree to:
• Provide accurate registration information
• Maintain account confidentiality
• Accept responsibility for all activities under your account
4. Product Information & Pricing
While we strive for accuracy, errors may occur. Prices are confirmed only after an order is placed. In cases of pricing errors, we may cancel or adjust the order.
5. Order Acceptance & Cancellation
We may cancel orders due to:
• Product unavailability
• Pricing or information errors
• Fraud or payment issues
• System errors
Customers may cancel before shipment. Shipped orders cannot be canceled.
6. Payments & Credit Card Use
You agree to use a credit/debit card lawfully owned by you. Payments are processed securely by third‑party providers; we do not store card details. We are not responsible for fraudulent usage.
7. Shipping & Delivery
Delivery times are estimates and may vary. You are responsible for accurate delivery information. Additional delays caused by couriers or external factors are not our responsibility.
8. Returns & Refunds
Due to hygiene reasons, opened or used skincare products cannot be returned. Returns are accepted only if:
• The item is unopened and unused
• Returned within the allowed time frame
• Proof of purchase is provided
See our Returns Policy for full details.
9. Intellectual Property
All images, product descriptions, text, graphics, and Website content are the property of The Purest Solutions / Alamdar General Trading Co. LLC. Copying or reuse is prohibited without written permission.
10. Prohibited Use
You agree not to:
• Use the Website for unlawful purposes
• Upload harmful or abusive content
• Breach system security
• Interfere with Website operations
• Copy protected materials without permission
11. Reviews & User Submissions
Submitted reviews or comments must be truthful and non‑infringing. By submitting content, you grant us permission to use it for marketing or promotional purposes.
12. Limitation of Liability
To the fullest extent allowed under UAE law, The Purest Solutions is not liable for:
• Indirect or consequential damages
• Loss of profit or data
• Website errors or interruptions
• Adverse reactions from product misuse
Our liability is limited to the value of the purchased product.
13. Indemnification
You agree to indemnify and hold harmless The Purest Solutions, its employees, and affiliates from claims arising from misuse of the Website or breach of these Terms.
14. Modifications to Terms
We may update these Terms at any time. Continued use of the Website indicates acceptance of updated Terms.
15. Governing Law & Jurisdiction
These Terms are governed by UAE law. Any disputes shall be resolved in the courts of Dubai, UAE.
16. Contact Information
The Purest Solutions
Alamdar General Trading Co. LLC
Dubai, United Arab Emirates
Email: info@thepurestsolutions.me
WhatsApp: +971 52 379 8143
Customer Support Hours: 9AM–9PM (Mon–Sat)
