Privacy Policy
Thank you for visiting our website and for your interest in our products and services. This Privacy Policy explains how we collect, use, and protect your personal information when you visit and make purchases through our website in the GCC (Gulf Cooperation Council) region. By using our website, you agree to the terms and conditions outlined in this Privacy Policy.
1. Information We Collect:
1.1 Personal Information:
We may collect personal information from you when you visit our website, create an account, place an order, or communicate with us through various channels. The personal information we collect may include, but is not limited to:
- Your name
- Contact information (such as email address, phone number, and shipping address)
- Billing information (such as credit card details)
- Skin type and concerns
- Preferences and interests
- Any other information you provide voluntarily
1.2 Usage Data:
We may also collect non-personal information about your interactions with our website. This may include your IP address, browser type, device information, operating system, referring URLs, and pages visited. We use this information to analyze trends, administer our website, and track user movements for statistical purposes.
2. Use of Collected Information:
2.1 Personal Information:
We use the personal information we collect to:
- Process and fulfill your orders
- Provide customer support and respond to inquiries
- Customize and improve your shopping experience
- Send you relevant skincare tips, newsletters, and marketing communications (unless you opt out)
- Conduct research and analysis to improve our products and services
- Comply with legal obligations
2.2 Usage Data:
We may use the usage data to monitor and analyze trends, administer the website, track user movements, and gather demographic information for internal purposes. This information helps us understand how our website is being used and enables us to improve our offerings.
3.Information Sharing:
3.1 Third-Party Service Providers:
We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you. These service providers are obligated to keep your information confidential and are prohibited from using it for any other purpose.
3.2 Legal Requirements:
We may disclose your personal information if required by law, regulation, legal process, or governmental request. We may also disclose your information if we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
4. Data Security:
We are committed to ensuring the security of your personal information. We implement reasonable measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal data. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights:
You have certain rights regarding your personal information, including the right to:
- Access, update, or delete your personal information
- Object to the processing of your personal information
- Withdraw consent for receiving marketing communications
- Request a copy of the personal information we hold about you
To exercise these rights or if you have any questions or concerns regarding your privacy, please contact us using the information provided at the end of this Privacy Policy.
6. Cookies and Tracking Technologies:
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website usage, and provide personalized content and advertisements. By using our website, you consent to the use of cookies and tracking technologies as described in our Cookie Policy.
7. Third-Party Links:
Our website may contain links to third-party websites or services that are not operated or controlled by us. We are not responsible for the privacy practices or content of such third-party sites. We encourage you to review the privacy policies