PRIVACY POLICY

Last Updated: December 9, 2025

At The Purest Solutions, we value your trust. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, create an account, purchase products, or interact with our services.

By using our website www.thepurestsolutions.me, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our website or services.

1. Information We Collect

1.1 Information You Provide Directly
• Full name
• Email address
• Mobile number
• Billing and delivery address
• Date of birth (optional)
• Account login details
• Order history
• Skin concerns or preferences

1.2 Payment Information
We do not store or process payment card details. All payments are securely processed through third‑party payment gateways using encrypted SSL environments.

1.3 Automatically Collected Information
• IP address
• Device type and OS
• Browser type
• Pages visited & navigation patterns
• Cookies and tracking data
• Cart activity

1.4 Cookies & Tracking Technologies
We use cookies to enable secure browsing, remember preferences, improve website performance, and personalize recommendations.

2. How We Use Your Information
• Process and deliver orders
• Create and manage accounts
• Provide customer support
• Personalize shopping experience
• Improve website performance
• Send updates and promotions (if opted in)
• Prevent fraud and unauthorized activity
• Comply with legal requirements

3. Sharing Your Information
We do not sell or rent your data. We may share information with:
• Payment processors
• Delivery partners
• IT & security tools
• Email & marketing platforms
• Shopify (e‑commerce platform)

We may disclose information if required by law or necessary to protect our rights.

4. Your Rights
You may:
• Access your data
• Update or correct your data
• Request deletion
• Opt-out of marketing
• Request processing restrictions

Email info@thepurestsolutions.me to submit a request.

5. Marketing Communications
You may unsubscribe anytime using the “Unsubscribe” link in emails or by contacting us.

6. Data Security
We use SSL encryption, secure servers, and restricted access. No system is 100% secure, and you acknowledge this risk when using our site.

7. Account Information & Deletion
You may manage or delete your account through your dashboard or by emailing us.

8. External Website Links
We are not responsible for third‑party website privacy practices.

9. Children’s Privacy
We do not intentionally collect data from individuals under 18.

10. Updates to This Policy
We may update this policy. Continued use of the website indicates acceptance of the updated policy.

11. Contact Us
The Purest Solutions
Alamdar General Trading Co. LLC    
Dubai, United Arab Emirates
Email: info@thepurestsolutions.me
WhatsApp: +97152 3798143
Customer Support Hours: 9AM – 9PM (Mon-Sat)